Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Areas

We currently deliver to all locations across India. International shipping will be available soon.

• Metro cities: 2-3 business days
• Tier 2 cities: 3-5 business days
• Remote areas: 5-7 business days

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order status from your account dashboard or by clicking the tracking link in the email.

Shipping Charges

Shipping charges are calculated based on the delivery location and weight of the package. You can view the exact shipping cost at checkout before completing your order.

Packaging

All jewellery is carefully packaged in premium gift boxes with protective cushioning. Each order includes:

• Elegant ORA gift box
• Certificate of authenticity
• Care instructions
• Invoice and warranty card

Delivery Issues

If you experience any issues with your delivery, please contact our customer support team at support@orajewellery.com or call us at +91-XXXX-XXXXXX.