General Care Tips
Clean Regularly
Wipe with a soft cloth after each wear
Store Properly
Keep in original box or soft pouch
Avoid Chemicals
Remove before applying perfume or lotion
Handle with Care
Remove during physical activities
Fashion Jewellery Care
Fashion and plated jewellery needs gentle care to maintain its finish:
- Wipe gently with a soft, dry cloth after every wear
- Remove before washing hands, bathing, or swimming
- Apply perfume, hairspray, and lotions before wearing your jewellery
- Avoid contact with water, sweat, and chemicals to preserve plating
Maintaining the Finish
Keep your gold-plated and silver-finished pieces looking new:
- Store each piece individually in a soft cloth or zip-lock bag
- Keep away from direct sunlight and humid environments
- Do not use harsh cleaning agents or jewellery dips
- Use a microfibre cloth to gently buff and restore shine
Stone & Embellishment Care
For pieces with artificial stones or rhinestones:
- Handle gently — do not bend or pull at stone settings
- Clean around stones with a soft brush if needed
- Avoid knocking stones against hard surfaces
- If a stone feels loose, stop wearing the piece and contact us
What to Avoid
- Swimming pools (chlorine damages metals)
- Hot tubs and saunas
- Household cleaning products
- Hairspray and other cosmetics
- Direct sunlight for prolonged periods
- Abrasive materials and surfaces
Storage Best Practices
✓ Do:
- Store each piece separately
- Use original boxes or soft pouches
- Keep in a cool, dry place
- Use anti-tarnish strips for silver
✗ Don't:
- Store different metals together
- Leave in humid bathrooms
- Pile pieces on top of each other
- Expose to direct sunlight
Our Warranty
All ORA pieces come with a quality assurance guarantee. If you notice any defects within our return window, we're happy to assist with an exchange or refund.
What We Cover:
- ✨ Manufacturing defects
- 🔍 Loose stones on delivery
- 📦 Damage during shipping
Need Expert Advice?
Our jewellery care specialists are here to help you maintain your precious pieces.
Email: admin@orashop.in
Phone: 9842253984, 9095007887, 9342865987
Contact Care TeamLast updated: March 4, 2026